Managed Services - Team Leader

We are looking for IT enthusiasts to join our team as Managed Services - Team Leader. 

Main responsibilities

  • Ensure the engineering team delivers quality solutions following standards and policy  
  • Support the team in its daily activity and continuous improvement   
  • Planning and prioritization for improvements to services, standards, technologies and processes  
  • Define the standards of existing technologies as well as research and propose future technologies  
  • Intervene when necessary to aid the group in resolving issues  
  • Ensure discussions and decisions lead toward closure  
  • Provide status reporting of team activities against the program plan or schedule  
  • Maintain an atmosphere of professionalism and respect among the team and company  
  • Keep the management informed of task accomplishment, issues and status  
  • Serve as a focal point to communicate and resolve interface and integration issues with other teams  
  • Escalate issues which cannot be resolved by the team  
  • Provide guidance to the team based on management direction  

Candidate Profile

  • Highly motivated to track problems and provide unique solutions regardless of circumstances
  • Takes pleasure in seeing the team grow around them
  • Able to work with a veriety of challenges, projects, and people
  • Willing to take on challenges with different technologies like Azure, Kubernetes Cocker, Elastic Search, AWS
  • Able to collaborate with teams located in Belgium, Indonesia, France and Macedonia
  • Support the team, protect the team, remove roadblocks for the team

skills

  • Highly effective communication and collaboration competencies a must  
  • Interpersonal and support skills to be a true leader that others look to  
  • Organizational competencies for planning, guidance, and reporting  
  • Highly professional attitude upholding respect for all and maintaining professionalism  
  • Problem-solving expertise always looking for the best solution regardless of the context  
  • Experience with web application technologies is required (Azure Cloud, Kubernetes, IIS, Apache, etc)  
  • Good knowledge of networking, routing, VPNs  
  • Basic knowledge of database servers  
  • Good scripting skills  
  • Experience with CI/CD tools such as Jenkins, Team City, Octopus & Azure DevOps